Frequently asked questions
No questions match your search.
Where do tours start?
We provide a precise meeting point in your confirmation email and in the tour details modal. Most central routes start near Union Station or City Hall.
What about weather?
We operate in light rain and cold with appropriate breaks. Severe weather may reschedule at no charge.
What is the cancellation policy?
Full refund up to 24 hours before start time. Within 24 hours, we offer rescheduling where possible.
Are tours accessible?
We label tours as Easy/Moderate and indicate slopes or stairs. Contact us for tailored routes.